Business Process :

  • In today's highly competitive global economy, leading enterprises are increasingly seeking ways to reduce operations costs, enhance competitiveness, and increase market share by transforming fundamental business processes and achieve measurable business value.

IT Enabled Services :

  • Skyeye offers customized business process solutions to organizations helping them gain an advantage in the marketplace. Our focus is on delivering business values through robust delivery techniques and governance models along with continuous enhancement and optimization.

Web Designing:

  • Good design is about more than just building an eye-catching website. More importantly, it's about builidng your online presence in the right way. Ready-Made Website is a quick and affordable way for a business or an Individual to establish an online presence.We Offer Web Hosting Also.

SKYEYETECHNOLOGIES

                             We Watch The Globe
 

ABOUTUS

ABOUTUS

Our Strengths

Skyeye is one of the pioneers in India contact centers. We have built an extensive experience in developing solutions for the diverse requirements of our clients. We possess the unique ability to develop customized solutions in customer care. Together with our clients, we design and implement innovative strategies and solutions that become trailblazers and set industry standards. These solutions optimize business processes and customer engagements that reflect the client’s distinct way of doing things.

People

Our people are an extension of our clients’ brands and cultures. Trained meticulously and equipped with highly specialized, multiple skill sets, Skyeyepeople deliver memorable customer experiences that allow you to keep customers and draw new ones. Our staffing processes are efficient and well planned, starting from the location of our facilities near prominent universities. This ensures a steady and reliable supply of talented individuals to maintain our team. Morale is high as we offer clear career path and a fun and conducive working environment.

Processes

We were one of the first contact centers to invest in multi-channel contact points. Our processes have served clients well, and our team of experts continues to find ways of enhancing them to attain superior returns, better customer engagements and greater efficiencies.

Technology

Our systems are fully redundant to meet operational challenges. We employ intelligent and secure monitoring and archiving to capture every customer contact in voice and data. Our technology infrastructure is the latest and best-of-breed. We have invested in the most reliable and advanced systems used in contact centers.

Our Vision

To be recognized as the India leading contact center of choice by our customers, industry peers, and community, for excellent service delivery, offering customized services to the India and global markets.

Mission

To add value to our clients' business by providing cost-effective, premium quality Customer Management services and be the preferred vendor for off shored outsourced BPO services.

Values

Teamwork
Flexibility
Transparency
Ownership, accountability and result orientation
Integrity and honesty
Fostering innovation/change

Inbound

Key parameters tracked and benchmarked against SLAs are:
CPH
Conversions
List Penetration
Talk Time

Outbound

Skyeye Global outbound services enable customers to enhance their market share and expand presence in their target markets in both B2C and B2B spaces.
Outbound services offered are:
B2C and B2B Customer Acquisition
Lead Generation
Win Back Programs
Tele Surveys
Customer Loyalty Programs
Welcome Calls
Service Satisfaction Follow-ups
Database Enhancement
Up Sell/Cross Sell
Sales Verification

 

SERVICES

SERVICES

Why Centers Choose SkyEyeTechnologies ?

The Skyeye’s Way

Quick ramp up, and fresh innovative approaches are trademarks of Skyeye. Innovation runs in our DNA, and the ability to craft creative solutions beyond what typical contact centers offer landed us our first major account. Apart from managing corporate accounts, public service runs deep in our company’s history. And we pride ourselves for having the privilege of serving a number of Clients from Unites States. We don’t just answer calls in our clients’ behalf; we treat the account as if it were our own. We are the clients’ extension – from our leaders down to our team leaders and agents. That’s how we do things. And our clients can attest to this.

  • Customer Service :
    • Assisting client in trouble sometimes is our highest priority and we oblige to it 24/7.
    • Relations are worth continuing, a good rapport with clients is always a healthy business for growth.
    • Had you any issues with the product or service, our executives are always happy to assist you.
    • Updates are provided at regular intervals to keep up with the ongoing trend in the field.
    • Technical Support for customers.
  • Security Services :
    • Security Cameras.
    • Finger Print Scanner
    • CC Tvs
    • Attendance Management System
  • WebServices :
    • Web Designing.
    • Web Development.
    • Ecommerce Solutions.
    • Content Management System.
    • Web Based Solutions.
  • IT Enabled Services :
    • Call Centres
    • Medical Transcription
    • Data Centres
    • Portals
    • ERP
    • Helpdesk
    • Customer Support Centres
    • Data Mining
 
 

PROJECTS

PROJECTS

Project Title
Energy Deregulation process with Avatar!
Peco Energy with avatar!
Welsfargo Bank Credit Card Merchant Solution!
CARIBBEAN CRUISE LINE (CCL) AVATAR !

Our Clients:

AMAZON
GOOGLE
IBM
ISBM
YELLOW PAGES
WELLS FARGO
MEDICARE USA

Contact Us

Contact Us

Enrollment Form

SKYEYETECHNOLOGIES

Plot No.7-84/8, OPP: Bandi Anjaneyulu Gardens
UppalDepot,
Hyderabad (A.P.) - 500039

find us on Google Map
E-Mail :
skyeyetechnologies@gmail.com
venkat@skyeyetechnologies.com
Phone :
+91 -8886781915 / 040-64444146
Skype ID :
skyeye.venkat